A: In addition to our experienced local Country Operations staff, we employ a Health and Safety Team that includes a consulting physician and psychologist. Our Program Staffing Team also spends four months vetting applicants to identify the most talented and passionate Program Leaders.
A: Global security is monitored through government agencies in the United States, UK, and Australia, and the Overseas Security and Advisory Council. Health monitoring is conducted through the WHO and CDC.
A: Yes! Rustic also monitors safety and security with the help of International SOS, a leader in international medical, security, and travel services. All Rustic Pathways travellers also have access to International SOS services.
A: All participants of Rustic Pathways programs are strongly recommended to consider buying their own comprehensive medical insurance coverage. For students departing from outside the United States, we’ve partnered with Trawick International. They offer a travel protection plan designed to protect our participants, their belongings, and their travel investment in those unforeseen circumstances that may arise during travel. Contact the company to purchase a plan or for more information.
A: Country Operations teams and the Safety Director create risk management plans. They include critical incident protocols and natural disaster plans. However, most incidents Rustic responds to involve minor illnesses common during international travel. Program Leaders manage these situations with the support of Country Operations teams.
If an incident is more serious, Country Operations works with Rustic’s Crisis Response Team to coordinate the appropriate action, which could include engaging International SOS. Rustic’s Safety Director, Medical Director, and Mental Health Director remain available to ensure that students, families, and other essential stakeholders are informed and supported throughout incidents.